Privacy Policy

Last Updated: January 2025

Introduction

LoRider ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our service:

Account information (name, email address, organization details)
Usage data (features accessed, actions taken within the app)
Technical data (browser type, device information, IP address)
Content you create (riders, stageplots, technical specifications)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Develop new features and functionality
Communicate with you about updates and changes
Protect against unauthorized access and ensure security

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to provide our services (e.g., cloud hosting providers) or as required by law. When you share riders or contracts with venues and collaborators, only the information you explicitly choose to share is visible to them.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our service is used. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to data portability

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the information provided on our Contact page.